Customer Service

 

Shipping & Delivery

If you have any questions relating to privacy matters please contact us by email on: info@montecarlowines.com 

Privacy & Security

All information (including credit card details) is sent and received using the latest in secure e-commerce software. MCW Wine will continue to use new security protocols and software as they become available.

When you join Monte Carlo Wines (MCW) Wine or when you make a purchase from this website, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to MCW Wine maintaining, recording, holding and using personal data we collect about you.

Information can also be collected to allow MCW Wine to send you offers which we feel will be of particular interest to you. If you would prefer not to receive emails from MCW Wine please click here to go to the Account Details section of Your Account where you can update your email notification preferences.

MCW will use information about you to make offers based on your wine preferences. This information may be shared with other companies within the Direct Wines group. We occasionally make names and addresses (but not email addresses) available to companies whose products or services may interest you.

MCW Wine uses 'cookies' placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website's functionality and personality.


If you have any questions relating to privacy matters please contact us by email on: info@montecarlowines.com